Dates and Venue

Date:

Tuesday, May 26, 2026

Time:

1:00 PM to 5:00 PM (Toronto Time)

Location:

Toronto, Canada

Venue:

George Brown College- Residence & Conference Centre, Toronto Downtown, 80 Cooperage St, Toronto, Ontario, M5A 0J3

Format:

In-person and Online (Virtual)

Choose Your Participation:

Foreign / International Participant

  • Full access to all sessions and activities (in person)
  • Practical tools, templates, and checklists
  • Teaching materials and learning resources
  • Q&A and Interactive case discussions
  • Guided exercises and role-based activities
  • Personalized invitation letter
  • Professional Development Certificate

Domestic Participant

  • Full access to all sessions and activities (in person)
  • Practical tools, templates, and checklists
  • Teaching materials and learning resources
  • Guided exercises and role-based activities
  • Q&A and group discussion throughout the session
  • Professional Development Certificate

Virtual / Online Attendee

  • Live instructor-led training (virtual)
  • Practical tools, templates, and checklists
  • Teaching materials and learning resources
  • Guided exercises and role-based activities
  • Q&A and group discussion during the session
  • Professional Development Certificate (digital)

Discount Options Available

We offer early bird and group discounts for registering multiple participants. If you’re enrolling early or joining as a group, contact us at [email protected], and we’ll share the current options.

Program Overview

Cross-Cultural Intelligence for the Modern Workplace is a 4-hour, instructor-led corporate training program delivered in Toronto, Canada. The session combines structured activities, guided exercises, and facilitated group discussion.

Participants work through practical scenarios and role-based activities, use templates and checklists during the session, and complete knowledge-building exercises throughout the day. A professional development certificate is provided at the end of the program.

Program Schedule

We’ve planned and designed the program as a smooth, interactive learning experience. The day is organized into clear sections, with short teaching segments, guided activities, and discussion time built in throughout. Here’s a quick look at how the day flows:

Please Note: We may change the schedule to keep the sessions flowing well.

Opening & Foundations | 1:00 – 1:20 PM

Overview, importance of CQ, culture vs personality.
In-class exercise: Personal reflection on a cross-cultural experience.

Module 1: Cultural Intelligence (CQ) | 1:20 – 2:30 PM

CQ framework and workplace application.
In-class exercise: CQ self-assessment and pair discussion.

Break | 2:30 – 2:40 PM

Module 2: Cultural Dimensions | 2:40 – 3:40 PM

Key cultural dimensions applied to real workplace scenarios.
In-class exercise: Group case analysis.

Break | 3:40 – 3:50 PM

Module 3: Cross-Cultural Communication & Feedback | 3:50 – 4:40 PM

Communication styles and feedback across cultures.
In-class exercise: Guided role-play or message redesign.

Integration & Close | 4:40 – 5:00 PM

30-day action planning, Q&A, Professional Development Certificates.

Who Should Join the Program?

This program is designed for professionals working in diverse, multicultural environments, whether you lead teams, support clients, or collaborate across regions and time zones. Individuals from the following roles are a strong fit for the program.

  • Managers, team leads, and supervisors
  • HR, People Ops, and Learning & Development professionals
  • Corporate trainers, facilitators, and coaches
  • Project managers and cross-functional team members
  • Client-facing roles (sales, account management, customer success)
  • Newcomers and international professionals working in Canada
  • Teams working with global offices, partners, or remote colleagues
  • Anyone who wants a stronger foundation in cross-cultural workplace practices

Benefits of Joining This Program

Cross-cultural intelligence for the modern workplace corporate training program is designed for real workdays. You’ll explore practical ways to navigate cultural differences with more clarity and less guesswork. Here are the key benefits you can expect from the program:

Communicate Clearly Across Different Styles

In multicultural workplaces, people can be equally skilled and still misunderstand each other. This program helps you recognize different communication preferences and adjust without losing your own voice. You’ll practice how to make your message land clearly in meetings, emails, and everyday conversations.

Give and Receive Feedback Without Awkwardness

Feedback can feel simple until culture changes how it’s heard. Some people expect direct clarity; others respond better to context and relationship. In the program, you’ll work through common workplace feedback moments and learn how to frame messages. You’ll also practice receiving feedback without misreading intent.

Work Better in Meetings, Collaboration, and Teamwork

Cross-cultural teamwork often breaks down in small moments, such as interruptions, decision-making, or different expectations of participation. This training looks at what’s happening behind those moments. You’ll walk through scenarios and learn how to run smoother discussions.

Reduce Misunderstandings That Slow Work Down

Most workplace tension isn’t personal; it’s a mismatch in assumptions. This program helps you spot the hidden “rules” people bring to work: how they show respect, and what professionalism looks like to them. When you can name those differences early, collaboration becomes faster and less emotionally draining.

Build Trust Across Cultures and Backgrounds

Trust doesn’t look the same everywhere. For some, trust is built through results and reliability; for others, it grows through connection and consistency in relationships. In this program, you’ll learn how different trust styles show up at work and how to respond in a way that feels respectful.

Use Practical Tools, Not Just Theory

The session is structured around frameworks you can actually use, not concepts that stay in a slide deck. You’ll work with guided exercises during the program so you can apply them immediately after. Whether you’re preparing for a meeting or handling conflict, you’ll leave with tools that help you act with confidence.

Facilitator Details

Behind every strong training experience is a facilitator who understands both the topic and the realities of the workplace. The way this program is delivered matters just as much as what’s covered. Below, you’ll find details about the facilitator leading this program, including the background and areas of expertise.

Trainer

Dr. Afzalur Rahman
DBA (Doctor of Business Administration) in International Business
CITP (Certified International Business Professional)
CPHR (Certified Professional in Human Resources)
University Professor | International Trade & Leadership Expert

Dr. Afzalur Rahman is the instructor for this program. He is a university professor and an international business and leadership expert with deep experience working across cultures in professional and academic settings. As a Certified International Trade Professional (Canada), he brings practical global insight to the session, connecting cross-cultural concepts to real workplace communication and collaboration.

dr afzalur rahman global conference alliance

Frequently Asked Questions

Reserve Your Seat in Toronto

If you’re planning to attend Cross-Cultural Intelligence for the Modern Workplace in Toronto, Canada, complete your registration now to secure your spot and receive your confirmation details by email.

Shopping Cart