Sakib Abdullah

Scrum Master Certification (CSMⓇ) | Scrum Alliance, Toronto, ON | September 2019 / renewed Sep 2021 Google Contact Center as a Service & Contact Center AI (CCAS & CCAI) | Google Cloud, Virtual | June 2025 Google Project Management | Coursera, Virtual | January 2022 Design Thinking | General Assembly, Vancouver, BC | September 2021 Product Leadership | General Assembly, Vancouver, BC | August 2021 Service Design | Pebble Road Pte Ltd, Singapore | December 2014 Project Management Foundation | Grameenphone Ltd., Dhaka, BD | June 2013

Sakib Abdullah is a Senior Product Lead at Telus Digital, where he helps develop and deliver digital products that work for real people. With over ten years of experience in product development, Sakib has spent his career turning complex ideas into clear solutions.

Before joining Telus, Sakib held product roles at Lululemon and Telenor, working across markets in North America, Scandinavia, and Asia. These experiences gave him a wide lens on what makes products succeed across different cultures, teams, and customer expectations.

Sakib’s background combines structure with creativity. He’s a Certified Scrum Master and has completed training in Google Project Management, Design Thinking, Service Design, and Product Leadership. His learning journey has taken him through respected programs by Scrum Alliance, General Assembly, Pebble Road, and Google Cloud, where he recently explored Contact Center AI and emerging trends in Generative AI.